‘From the Client’s Chair’ is a series of blog posts offering a client’s perspective on working with law firms. The observations are based on my 20+ years as a General Counsel, spent hiring and working with firms worldwide.
Let’s face it: Most big law firms are bursting with competent lawyers. It takes smarts to get a BigLaw job offer and an off-the-charts work ethic to avoid having to find another. In this world, competence is table stakes.
Once upon a time, that was enough to keep your clients happy and loyal. Today, all that has changed: Law-firm hopping makes speed dating look like commitment.
So, what’s a lawyer to do? Continue reading