The Mentorist

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‘Tell Me About a Time When You….’: Prepping for the Behavioral Interview

Perhaps their parents didn’t read them Harold and the Purple Crayon enough times.

Whatever the reason, job interviewers these days expect candidates to regale them with tales of personal derring-do.  Not just any old adventures, mind you.  Rather, the interviewer wants to hear tales that convince her you’re the missing piece in her company’s HR jigsaw puzzle.

Yes, behavioral interviews are all the rage.  But what exactly are they?  They’re interviews designed to ferret out how you’ve acted –- and, more specifically, what skills and personality traits you’ve displayed — in past work situations.

The premise underlying behavioral interviewing is that past performance predicts future performance (unlike with your investment adviser…).  In other words, how you’ve behaved in past situations is the best predictor of how you’re going to behave when facing those to come.  (For those in therapy, this is a discouraging notion.) Continue reading


Getting the Important Stuff Done (or Why You Can’t Stick to Your New Year’s Resolutions)

Let’s have a show of hands:  How many of you have kept the New Year’s resolutions you made last January?

Just as I thought.  Me neither.  (In fact, I can’t remember what mine were.  They seemed profound at the time….)

So why are we so bad at accomplishing the stuff that resolutions are made of?  The very stuff that we know will make us better human beings?

Theories abound.  But one put forth by Peter Bregman (a Harvard Business Review contributor and management guru) particularly speaks to me.  The thumbnail: Continue reading

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From the Client’s Chair: Little Big Things — How to Build Client Loyalty

‘From the Client’s Chair’ is a series of blog posts offering a client’s perspective on working with law firms.  The observations are based on my 20+ years as a General Counsel, spent hiring and working with firms worldwide.

Let’s face it:  Most big law firms are bursting with competent lawyers.  It takes smarts to get a BigLaw job offer and an off-the-charts work ethic to avoid having to find another.  In this world, competence is table stakes.

Once upon a time, that was enough to keep your clients happy and loyal.  Today, all that has changed:  Law-firm hopping makes speed dating look like commitment.

So, what’s a lawyer to do? Continue reading