As a general counsel, I’ve paid a lot of legal bills over the years.

Most of the time, I was happy to pay them after only a quick review.  But then there were the bills that languished, waiting until I had the time — or had calmed down enough — to get in touch with their sender.

To assure that your firm’s bills don’t “stall out” once they land in your client’s inbox, follow these guidelines: Continue reading →